Marketing Connectors

Marketing Connectors in Descope enable you to integrate with CRM and customer management platforms to synchronize user data and automate marketing workflows during authentication. These connectors allow you to create contacts, update customer information, query CRM data, and manage deals directly within your authentication flows.

How Marketing Connectors Work

Marketing Connectors are added as steps within your Descope flows to interact with CRM and customer management platforms. When a connector step is executed, it:

1. Collects user information from the authentication flow context
2. Sends requests to the CRM platform (create, update, or query operations)
3. Receives customer data or confirmation responses
4. Makes the results available in your flow for conditional logic or further processing

You can use marketing connectors to:

• Create new contacts when users sign up
• Update existing customer records during authentication
• Query customer information to check account status or roles
• Create deals or opportunities in your sales pipeline
• Implement conditional logic based on customer data from your CRM

Available Marketing Connectors

Descope supports Marketing Connectors for various CRM and customer management platforms. Each connector is configured through the Connectors page in the Descope Console.